Change Management

Ongoing change is now part and parcel of today's business environment - whether we are seeking to beat our competition, improve quality and effectiveness, reduce costs or simply to improve our management processes, it is really down to the manager to ensure that the change is managed effectively.

Who will benefit?

This course is suitable for all managers and supervisors involved in change within the workplace.

Objectives

This two-day course has been designed to help participants:

·   Understand the need for change

·   Recognise the forces that create change

·   Understand the fears that create resistance to change

·   Develop the essential skills for managing change

Content

"Change is the only constant"

·   Organisational structure and culture

·   The forces for change - effective planning

·   Barriers to change - winning people over

·   Managing change

·   Essential communication skills

·   The need for involvement

·   Implementing change and sustaining the benefits