Communication Skills

It is estimated that an effective manager spends 75% of his available time communicating.  Effective communication is the cornerstone of effective management yet little time is spent on developing this key skill.

What is Involved?

• The fundamentals of effective communication

• Barriers to effective communication

• Overcoming barriers to effective communication

• Communication A,B,C.

• The 5 Cs of effective communication

• Using group communication

• Basics of effective presenting

Benefits?

• Clearer and more understandable communication

• Solutions to communication barriers

• Development of a communication culture

How Long?

1 – 3 day session in workplace

Who For?

All staff who have responsibility to communicate to others