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ILM Level 2 Diploma in Team Leading
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IPS International Ltd.
Northbank House
Sir Thomas Longley Road
Medway City Estate
Rochester
Kent
ME2 4DU
Tel: 01634 298800


IPS International Ltd.
11a Lorne Road
Dover
Kent
CT16 2AA
Tel: 01304 228180

theoffice@ips-international.com

IPS International Ltd is registered in England number 3368622, with its registered office at the Rochester address above.
ILM Level 2 Diploma in Team Leading
ILM Level 2 Diploma in Team Leading
 
Qualification Structure
 

To achieve a Level 2 Diploma in Team Leading, learners must complete a minimum of 40 credits:
 
1.    22 credits from GROUP A MANDATORY UNITS
2.    a minimum of 12 credits from GROUP B OPTIONAL UNITS
3.    a maximum of 6 credits from GROUP C OPTIONAL UNITS.
 
A minimum of 30 credits must be achieved through the completion of units at Level 2 or above.

 
 

Group A: Mandatory Units
Credit
Level
Managing personal performance development
4
2
Communicate work-related information
Lead and manage a team
4
5
2
2
Principles of team leading
Understand business
 
5
4
2
2
Group B: Optional Units
Credit
Level
Develop working relationships with colleagues
3
2
Contribute to meetings in a business environment
3
2
Principles of equality and diversity in the workplace
2
2
Promote equality, diversity and inclusion in the workplace
3
3
Manage team performance
4
3
Manage individuals’ performance
4
3
Chair and lead meeting
3
3
Encourage innovation
Manage conflict within a team
Procure products and/or services
Collaborate with other departments
Participate in a project
 
Group C: Optional Units
Health and safety procedures in the workplace
Store and retrieve information
Handle mail
Employee rights and responsibilities
Deliver customer service
Understand customers
Resolve customer service problems
Negotiate in a business environment
Develop a presentation
Deliver a presentation
Resolve customers’ complaints
4
5
5
3
3
 
Credit
2
4
3
2
5
2
5
4
3
3
4
 
3
3
3
3
3
 
Level
2
2
2
2
2
2
2
3
3
3
3


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