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IPS International Ltd.
Northbank House
Sir Thomas Longley Road
Medway City Estate
Rochester
Kent
ME2 4DU
Tel: 01634 298800


IPS International Ltd.
11a Lorne Road
Dover
Kent
CT16 2AA
Tel: 01304 228180

theoffice@ips-international.com

IPS International Ltd is registered in England number 3368622, with its registered office at the Rochester address above.
Level 2 Diploma in Business Administration
Level 2 Diploma in Business Administration
 
Qualification Structure
To achieve a Level 2 Diploma in Business Administration, learners must complete a minimum of 45 credits:
 
  1. 21 credits from GROUP A MANDATORY UNITS
  2. A minimum of 14 credits from GROUP B OPTIONAL UNITS
  3. A maximum of 10 credits from GROUP C OPTIONAL UNITS
  4. A maximum of 6 credits from GROUP D OPTIONAL UNITS
A minimum of 35 credits must be achieved through the completion of units at Level 2 or above.

Group A: Mandatory Units
Credit
Level
Communication in a business environment
3
2
Principles of providing administrative services
4
2
Principles of business document production and information management
3
2
Understand employer organisations
Manage personal performance and development
Develop working relationships with colleagues
4
4
3
2
2
2
 
 
 
Group B: Optional Units
Credit
Level
Manage diary systems
2
2
Produce business documents
3
2
Collate and report data
3
2
Store and retrieve information
4
2
Produce minutes of meetings
3
2
Handle mail
3
2
Provide reception services
3
2
Prepare text from notes using touch typing
4
2
Prepare text from shorthand
6
2
Prepare text from recorded audio instruction
4
2
Archive information
3
2
Maintain and issue stationary and supplies
3
2
Use and maintain office equipment
2
2
Contribute to the organisation of an event
3
2
Organise business travel and accommodation
4
2
Provide administrative support for meetings
4
2
Administer human resource records
3
2
Administer the recruitment and selection process
3
2
Administer parking dispensations
3
2
Administer finance
4
2
Buddy a colleague to develop their skills
3
2
Employee rights and responsibilities
2
2
Health and safety in a business environment
2
2
Use telephone and voicemail system
2
1
Meet and welcome visitors in a business environment
2
1
Develop a presentation
3
1
Deliver a presentation
3
3
Contribute to the development and implementation of an information system
6
3
Monitor information systems
8
3
Analyse and present business data
6
3
 
 
 
Group C: Optional Units
Credit
Level
Using email
3
2
Word Processing Software
4
2
Website Software
4
2
Spread sheet Software
4
2
Presentation Software
4
2
Bespoke Software
3
2
Data Management Software
3
2
Deliver customer service
5
2
Process information about customers
3
2
Develop customer relationships
3
2
Participate in a project
3
3
Processing customers’ financial transactions
4
2
Payroll processing
5
2
 
 
 
Group D: Optional Units
Credit
Level
Understand the use of research in business
6
2
Understand the legal context of business
6
3
Principles of customer relationships
3
2
Principles of team leading
5
2
Principles of marketing theory
4
2
Principles of digital marketing
5
2
Understand working in a customer service environment
3
1
Know how to publish, integrate and share using social media
5
2
Exploring Social Media
2
2
Understand the safe use of online and social media platforms
5
3


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