Performance Management & Appraisal

Who will benefit?

This course is designed to be of benefit to all Operators, Maintainers, Team Leaders and Managers who need to develop people to improve performance – a step by step guide to setting up and introducing a successful performance improvement system.

Objectives

This one-day course is designed to help participants:

·   Improve their range of individual and workforce skills

·   In their opportunities for career development

·   Improve individual performance in achieving corporate targets.

Content

·   Individual objective setting

·   Communications skills

·   Preparation techniques

·   Questioning and listening skills

·   Self appraisal and effective feedback

·   Focused role play and feedback exercises