Problem Solving Using Teams

We all face problems at work, and often the best people to solve the problem are the people who work with it every day.  This course harnesses the skills of employees to solve problems and further develops team working skills.

Who will benefit?

This course is designed to be of benefit to team members, team leaders and managers to help organisations to see tangible bottom line benefits in adopting this team-based approach to solving problems.

Objectives

This one day course is designed to help participants:

·   Eliminate repeat problems

·   Generate time as problems are solved once and for all

·   Motivate and improve teamwork as teams see the benefits of working together

Content

·   Getting the right people involved

·   The six stage problem solving cycle

·   Setting out action plans

·   Solving root-causes and eliminating problem re-occurrence

·   Maintaining records of the process