FE Choices Satisfaction Survey
The Skills Funding Agency (SFA) provides the funds to support training in Apprenticeships and Work Based Learning in England. Each year the SFA asks learners and employers who are taking a funded learning programme to rate their training provider.
Learner Satisfaction Survey
The 2017/18 ESFA Learner Survey is now open until the 4th May 2018. You can rate IPS, find out how to do it on our Learner Satisfaction Survey page.
Employer Satisfaction Survey
The 2018 ESFA Employer Survey is now open until the 4th May 2018. You can rate IPS, find out how to do it on our Employer Satisfaction Survey page.
If you have a compliment or a suggestion please get in touch using our contact us page on the website menu or use either of the following email addresses. We will respond promptly to your feedback.
If you have a complaint or a concern we will aim to deal with you in a fair, ethical, honest and proportionate manner. We will acknowledge problems promptly, investigate, review and resolve them correctly and appropriately, ensuring we follow our company procedures. If we are not able to resolve the complaint to your satisfaction you can appeal and we will re-examine it again.
Please get in touch using our contact us page on the website menu or use either of the following email addresses.
Complaints about IPS as a Training Provider,
If you have a complaint about IPS International as a training provider and your training was funded by the Skills Funding Agency (SFA) you must first make IPS aware of the complaint and allow us to fully investigate the problem. We will follow our complaints procedure including if necessary our appeal process. If after this you are still not satisfied you can take your complaint to the Chief Executive of the Skills Funding Agency. Follow the hyperlink for details in PDF format of the Skills Funding Agency Procedure for dealing with complaints about Providers of Education and Training.
Ofsted Learner View
IPS International is inspected by Ofsted, you can tell Ofsted your opinion of your training and how IPS does as a training provider by following this link.